WEBSITE PRIVACY POLICY
In this policy, “us”, “we”, or “our” means McMillans Pty Ltd, operators of this website.
We are bound by the Australian Privacy Principles contained in the Commonwealth Privacy Act 1988 (subject to any exemptions that apply to us under that Act).
We may, from time to time, review and update this privacy policy, including taking account of new or amended laws, new technology and/or changes to our operations. All personal information held by us will be governed by the most recently updated policy.
This Privacy Policy was last updated on 23 May 2023.
1. INFORMATION WE COLLECT
The personal information we collect falls into three categories: contact details, click trails and activity history.
Contact details are collected as supplied by you from time to time.
Click trails record the paths taken by visitors through the website. This information is generally recorded against IP address, and may be possible to correlate by computer.
Activity History consists of orders, enquiries, votes submitted via the website, or offline contact you have with us such as phone calls.
2. HOW WE COLLECT IT
Contact details First Name, Surname and Email Address are only collected when submitted via our website “Contact Us” form.
Click trails are recorded by our servers as each request reaches the website. This includes but is not limited to:
The type of browser used
The date and time of visit
IP address
The address of the website that referred you to ours
The addresses of pages accessed and any documents downloaded
Click trails can be correlated over time by the use of ‘cookies’ as outlined in section 6. In most cases click trail data is not directly individually identifiable.
Activity history is recorded whenever you undertake an activity such as submit an enquiry.
3. WHY WE COLLECT IT AND HOW WE USE IT
Publishable content is collected and republished where applicable in order to enable a two-way conversation in public between us and our visitors.
We collect your personal contact details and activity history:
To respond to requests or queries
We collect click trail data:
To measure and monitor the performance of our website
To estimate interest in our services
To refine and update our website’s content
To monitor our website for violations of the terms of use or any applicable laws by visitors
4. HOW WE DISCLOSE IT
With your consent, we will only disclose your personal information to third parties under the following circumstances:
When explicitly authorised to do so by yourself at the time you supply the information
As required or authorised by any applicable law
As part of any investigation by us into you or your activity on our website (including to your Internet Service Provider or network administrator)
If we have reason to believe that you have committed a breach of any of our terms of use or have been otherwise engaged in any unlawful activity and we reasonably believe that disclosure is necessary (including to the Police or any other enforcement body, or to your Internet Service Provider or network administrator)
To lessen or prevent a serious threat to a person’s health or safety
5. PUBLISHABLE CONTENT
Content submitted to McMillans to us for publication (including but not limited to comments, testimonials) you assign us a transferrable, perpetual right to publish and/or commercially exploit said content without limitation.
Content submitted by you for publication may be disclosed to all visitors of our website.
If you provide personal information either of your own or of any third party as part of publishable content, you warrant that you have permission to publish said information and indemnify us against any consequences resulting from the publication of said information.
If you find your personal information published on our website without your consent, please contact us immediately as outlined in section 10.
6. COOKIES
Cookies are electronic tokens containing small amounts of information that are passed between a web browser and server. They are used to maintain session state between pages or to retain information between visits if you return to the website at a later time.
We use cookies to correlate passive activity tracking data as well as to authenticate supply of information such as enquiries and comments to minimise malicious or spam traffic.
7. OPTING IN AND OUT
When you supply us with your email address you may be asked to opt in to receive marketing information by e-mail or other means.
This comes in the form of an ‘unsubscribe’ link, generally in the footer and/or header of each email.
8. INFORMATION MANAGEMENT AND SECURITY
You acknowledge that the security of communications sent by electronic means cannot be guaranteed. You provide information to us via the internet at your own risk. We cannot accept responsibility for misuse or loss of, or unauthorised access to, your personal information where the security of information is not wholly within our control.
You agree that we are not responsible for the privacy or security practices of any third party and that the collection and use of your information by third parties may be subject to separate privacy and security policies.
If you suspect any misuse or loss of, or unauthorised access to, your personal information, please contact us immediately as outlined in section 10.
9. HOW TO CONTACT US
You can contact our Privacy Officer on (03) 5174 6699 if you have any questions or complaints about how we collected or handled your personal information.